Farfalla, simbolo ElitaELITA

Deliveries throughout Italy

National express courier

Elita is a logistical and commercial partner of several national couriers: from collection to delivery, each shipment is followed with precision.

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Courier during the delivery of a package in Italy

Delivery within 24/48 hours, except in disadvantaged areas

Home collection on request

Shipment tracking

Second delivery attempt and held-shipment management

Service details

A national logistics partner

We offer express delivery services to any Italian location: envelopes, small and medium parcels up to the pallet. We offer different solutions to meet speed and cost-effectiveness needs for senders and recipients.

Each network we collaborate with provides tracking to monitor the progress of delivery.

Express Service

  • Delivery within 48 hours of taking charge, except in disadvantaged areas or causes of force majeure.
  • Home collection.
  • Second agreed step in case of absent recipient, with notice of storage.
  • Rate calculated based on actual and volumetric weight.
  • Additional services: cash on delivery, insurance and expedited delivery.

Economy service

  • Delivery throughout Italy in 5–7 days.
  • Single flat rate.
  • Home collection available as an additional service.
  • Maximum size 26 × 36 × 5 cm and maximum weight 2 kg.
  • In case of absence, a stock notification will be provided for collection at the branch.

Package packaging

A package can suffer impacts during sorting and distribution. We recommend careful packaging, with a container with the most regular shape possible. Upon request, Elita offers dedicated packaging solutions.

Frequently asked questions

Answers to the questions we receive most often

How long does it take for an express shipment to arrive in Italy?

The Express service provides delivery within 24/48 hours of taking charge, except in disadvantaged areas or causes of force majeure. The Economy service delivers throughout Italy in 5–7 days.

What is the difference between Express and Economy service?

L'Espresso favors speed: delivery within 24/48 hours, home collection, rate calculated on actual and volumetric weight and additional services such as cash on delivery, insurance and expedited delivery. Economy favors savings: delivery in 5–7 days with a single flat rate and tighter size limits.

Are there weight and size limits?

The Economy service accepts items up to 26 × 36 × 5 cm and 2 kg in weight. The Express service manages envelopes, small and medium parcels up to the pallet, with a rate calculated based on the actual and volumetric weight.

Does Elita collect the shipment at my location?

Yes. Home collection is included in the Express service and available as an additional service in the Economy service.

Is it possible to track the shipment?

Yes. Each network with which Elita collaborates provides tracking to monitor the progress of the delivery.

What happens if the recipient is absent?

With the Express service, a second agreed passage is foreseen, with a notification of stock. With the Economy service, a stock notification is left for collection at the branch.

What additional services are available?

On the Express service it is possible to request cash on delivery, insurance and expedited delivery.

How should the package be packaged?

The container must have as regular a shape as possible and the contents must be protected from impacts, because the package is moved during sorting and distribution. Upon request, Elita offers dedicated packaging solutions.

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