Courier and delivery FAQ

Elita s.r.l. is a logistics, distribution and delivery company active since 2004, with operational headquarters in Viale San Daniele 92 in Tavagnacco (UD). It operates mainly in Friuli Venezia Giulia with twenty years of experience in the distribution sector, supported by national and international express courier services.

Elita offers six services: national express courier, international express courier, temperature-controlled delivery, postal services with mass delivery, promotion and distribution services of advertising material, home delivery of bulky goods with the MOBY service.

Coverage is widespread throughout Friuli Venezia Giulia. The express courier reaches any Italian location and, in the international version, the whole world. The promotional distribution also covers Eastern Veneto, with possible extension to Austria, Slovenia and Croatia. Temperature-controlled delivery is limited to the regional borders of Friuli Venezia Giulia.

The operational headquarters is in Viale San Daniele 92, 33010 Tavagnacco (UD), Italy.

The offices are open from Monday to Friday, from 08.30 to 12.30 and from 14.00 to 17.00. They are closed on Saturday and Sunday.

Each service page contains a form for requesting a quote: the contact details and the characteristics of the shipment or campaign are indicated. Alternatively, you can call +39 0432 661208 or write to info@elitasrl.com during office hours.

Yes. Elita is a private postal agency with General Authorization n. 3831/2015 and Individual License no. 3062/2016, issued by the Ministry of Economic Development.

Yes. Elita specializes in mass postal delivery and collaborates with numerous territorial public administrations in Friuli Venezia Giulia, dealing with tax notices and communications intended for the population of the same municipal area.

The activity is aimed above all at companies, public bodies, distribution operators and local producers, with solutions designed for both senders and recipients. To evaluate a specific need it is best to contact the offices directly.

Elita provides a dedicated reporting channel, described on the Whistleblowing page of the site, which guarantees confidentiality of the identity of the whistleblower and protection from retaliation in accordance with current legislation.

Yes. Elita has created a photovoltaic system for the self-consumption of the new headquarters, a project supported by the 2021–2027 ERDF Regional Program of the Friuli Venezia Giulia Region.

The Express service provides delivery within 24/48 hours of taking charge, except in disadvantaged areas or causes of force majeure. The Economy service delivers throughout Italy in 5–7 days.

L'Espresso favors speed: delivery within 24/48 hours, home collection, rate calculated on actual and volumetric weight and additional services such as cash on delivery, insurance and expedited delivery. Economy favors savings: delivery in 5–7 days with a single flat rate and tighter size limits.

The Economy service accepts items up to 26 × 36 × 5 cm and 2 kg in weight. The Express service manages envelopes, small and medium parcels up to the pallet, with a rate calculated based on the actual and volumetric weight.

Yes. Home collection is included in the Express service and available as an additional service in the Economy service.

Yes. Each network with which Elita collaborates provides tracking to monitor the progress of the delivery.

With the Express service, a second agreed passage is foreseen, with a notification of stock. With the Economy service, a stock notification is left for collection at the branch.

On the Express service it is possible to request cash on delivery, insurance and expedited delivery.

The container must have as regular a shape as possible and the contents must be protected from impacts, because the package is moved during sorting and distribution. Upon request, Elita offers dedicated packaging solutions.

Elita is a logistical and commercial partner of international circuits and offers the delivery of envelopes, parcels and goods all over the world, with solutions differentiated by speed, reliability and cost-effectiveness.

The Express service provides delivery starting from 24 hours, depending on the destination and the service chosen. With the Economy service, times and limits vary based on the international destination.

Elita prepares the necessary travel documents upon request, relieving the Customer of operational tasks, and provides support on the documentation to attach to the shipment.

The rate is defined based on weight, volume, destination and services requested.

Yes, according to the destination: cash on delivery, insurance and multi-package shipments can be activated where the international circuit provides for them.

Yes. The international Express service includes home collection and complete tracking, with inventory management and second passage where applicable.

Delivery takes place in a refrigerated environment between 0 and 4 °C, with attention to temperature continuity along the entire journey.

The service is available within the regional borders of Friuli Venezia Giulia.

The service is dedicated in particular to food goods that require the maintenance of the cold chain.

Elita has a fleet of curtainsider vehicles suitable for temperature-controlled transport, used for the last mile of sector logistics and for local producers.

Yes. The service can be organized with delivery rounds dedicated to the individual Client, or with punctual deliveries according to an agreed price list, planning flows and delivery windows.

To the sector logistics that must cover the last mile and to the local producers who must reach the final customers in Friuli Venezia Giulia.

Elita is a private postal agency with General Authorization n. 3831/2015 and Individual License no. 3062/2016, issued by the Ministry of Economic Development.

It is a complete service, typically dedicated to the Public Administration, for tax notices and communications intended for the population of the same municipal area.

Yes. The service includes the production of notices, printing and enveloping, delivery, delivery and final reporting.

Through queue management: the posting of items outside the relevant municipal area is carried out through the Elita post office, ensuring operational continuity and traceability.

Elita has more than 15 years of experience in postal delivery in Friuli Venezia Giulia, including on mass flows of the Public Administration.

Flyers and flyers, leaflets and brochures, periodicals and free press, posters, posters and posters, as well as hand-to-hand distribution in public and commercial establishments.

It is the distribution system born from the field mapping of over 10,000 businesses: each point is profiled by quality of exhibition spaces, typical audience and times of use. The operators receive distribution routes and priorities and at the end document the activity carried out and updates on the points.

Coverage is widespread in Friuli Venezia Giulia, with presence in Eastern Veneto and possible extension to Austria, Slovenia and Croatia.

Yes. The actions are targeted by area, quantity, time and type of exercise, so as to reduce dispersion and increase the impact of the campaign.

Elita manages the poster and direct distribution campaigns including bureaucratic obligations, when required.

Yes. At the end of the distribution, the operators document the activity carried out and any updates on the points served: the result is less dispersion and more transparency.

Furniture, household appliances and bulky equipment, collected from warehouses and delivered to the recipient's home.

Yes. Day and time slot are agreed with the recipient before delivery.

Yes, the service can include delivery to the floor even in the absence of a lift, according to the agreed conditions, with trained operators and equipment suitable for handling.

The service may include unpacking and WEEE collection, according to the conditions agreed with the Client.

To furniture chains, appliance retailers, marketplaces and e-commerce, logistics and distribution companies and manufacturers with a need for direct delivery.

The service includes reporting and anomaly management, with a single partner responsible for collection, planning and delivery.